Privacy Policy

1. Who we are

The business responsible for your data: the Letra Viva team [LEGAL ENTITY AND ADDRESS TO BE CONFIRMED].

Privacy questions and requests: email contato@letraviva.pt.

2. What we collect

Identifiers: your name and email address.

Personal details: your date of birth, the focus you choose and the optional question you write.

A photo or PDF of your handwriting. It is used for the visual reading and to show small snippets of your own handwriting in your reading. It is kept only until your reading is emailed, then deleted (never longer than 30 days).

If you enter a phone number, we only check its format and then discard it. We never ask for a Social Security number or any tax ID.

Payment information: your card is handled directly by Stripe on its own secure page. We only receive confirmation that you paid, the amount and the currency.

3. How we use it

To create your symbolic reading, for entertainment and self-reflection, deliver it to you by email as a PDF, and confirm your payment.

We do not use your data for advertising and we do not make decisions with legal or similarly significant effects about you. Your reading is not a diagnosis, prediction or advice.

4. Who else receives data (service providers)

Cloudflare (hosting, database and the visual reading of your image through Workers AI), Stripe (payments) and Resend (email delivery). They process data on our behalf under contract and may process it outside your state or country.

5. How long we keep it

Your reading (with your name, date of birth and email) is kept for up to 30 days, so we can send the PDF after payment, and is then deleted.

Your handwriting photo is deleted right after your reading is emailed, and in no case kept longer than 30 days.

Payment records are kept for the period required by applicable tax law [TO BE CONFIRMED].

6. Your California privacy rights (CCPA/CPRA)

In the past 12 months we have collected these categories of personal information: identifiers (name, email); personal characteristics (date of birth); sensory information (a photo of your handwriting); and the optional question you choose to write. We collect them only for the purposes described in section 3 and keep them as described in section 5.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We do not use or disclose sensitive personal information for purposes other than providing the service you asked for.

If you are a California resident, you have the right to know what personal information we collect and how we use it, the right to delete it, the right to correct it, the right to opt out of its sale or sharing (although we do neither), and the right not to be discriminated against for exercising any of these rights.

To submit a request, email contato@letraviva.pt. We may ask you to confirm the email you used so we can verify your identity. An authorized agent may submit a request on your behalf with your written permission. We respond within 45 days.

Residents of other states with similar privacy laws can exercise the same rights the same way.

7. Age requirement

Letra Viva is only for people 18 and older. We ask you to confirm your age and we check your date of birth; if you are under 18, no reading is created and nothing is stored. We do not knowingly collect data from children.

8. Changes

If this policy changes, the new version and its date will appear on this page.